Who else can help with concerns

If the incident involved people from other professions (like a nurse or a social worker for example), you can find out who regulates them on the Professional Standards Authority for Health and Social Care website.

For concerns about other health settings or services such as a hospital, clinic or care home in England, please contact the Care Quality Commission (CQC). The CQC is the independent regulator for health and social care in England.

Contact the CQC
 

The Information Commissioner’s Office (ICO) deals with complaints from members of the public who believe their personal information has been handled incorrectly.

The ICO is responsible for enforcing the rights set out in legislation, including administering the provisions of the Data Protection Act 1998 and the Freedom of Information Act 2000.

Go to the ICO

If you have problems with:

• side effects from medicines, vaccines, or medical devices
• defects or quality issues with a medicine
• counterfeit or tampered medicines

You can report these to the Medicines and Healthcare Products Regulatory Agency, through their Yellow Card Scheme.

Go to the Yellow Card Scheme

 The ASA regulates pharmacy advertising and marketing content, including misleading or inappropriate claims.

You can complain about false or misleading advertising to the Advertising Standards Authority (ASA).

Go to the Advertising Standards Authority