Reporting concerns about the quality of your education or training
If you are a trainee and have any concerns about pharmacy education or training, please visit the Reporting concerns about education and training page.
You can use the online form below to notify us of serious concerns about a foundation trainee pharmacist currently enrolled in the foundation training scheme. The form can also be used to inform us of concerns about a pre-registration trainee technicians currently in training.
By notifying us of any fitness to practise concerns about a trainee, you will help with sharing information; particularly, about serious issues that could pose a danger to life or safeguarding concerns.
As the pharmacy regulator, we will only investigate serious concerns about pharmacists, pharmacy technicians or pharmacies in Great Britain, where patient safety could be at risk, or public confidence in pharmacy could be affected. This is to ensure safe practice in a pharmacy and to protect patients and the public.
What we will investigate
The type of concerns you should notify us about are:
- serious unprofessional or inappropriate behaviour, for example abusive or threatening behaviour
- dishonesty or fraud
- criminal conduct
- working under the influence of drugs or alcohol
- physical or mental health that makes a trainee unable to practise, or to carry out their duties, safely and effectively
If you are an employer, then you should also inform these the relevant Statutory Education Body (SEB) overseeing the recruitment, funding and quality management of the foundation year.
What we won’t investigate
The following type of concerns need to be resolved at a local level and will not require completion of this form:
- Unsuccessful sign off via the e-portfolio.
- Employment issues such as annual leave, sickness, finance, contractual issues.
- Capability issues that are already being managed by the SEB.
Most concerns can be dealt with quickly and effectively by the pharmacy’s own complaints process. So, we recommend you raise these types of concern internally within your organisation.
Who else can help with your concern
If your concern relates to funding, recruitment or the management of the foundation year scheme then it may be that you need to contact the relevant Statutory Education Body:
Getting an update about the concern you’ve raised
Should you have any questions, please email us at foundation@pharmacyregulation.org or call us on 020 3713 8000.